Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Please note that returns will need to be sent to the following address: Via Bricco San Martino,58, Lequio Tanaro, 12060, CN Italy.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at

Welcome to Mizshop, your go-to destination for all your household, garden, pets, and self-care needs! We are a new online store dedicated to providing high-quality products at affordable prices, with a focus on customer satisfaction and convenience.

At Mizshop, we value our customers above all else. We believe that building strong relationships with our customers is the key to our success, which is why we are committed to providing exceptional service every step of the way. We are always open to feedback and suggestions, as we strive to continuously improve and evolve to meet your needs.

Thank you for choosing Mizshop, and we look forward to serving you!

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Our Story

Our story began in May 2023, when a group of passionate entrepreneurs came together with a shared vision of creating a unique shopping experience for people around the world. We believe that everyone deserves access to functional and stylish products that enhance their daily lives, without breaking the bank.

At Mizshop, we are committed to offering a wide range of products that cater to diverse tastes and preferences. From practical household essentials and garden supplies to fun and functional pet accessories and luxurious self-care products, we have something for everyone. Our team works tirelessly to source the best products from trusted suppliers, ensuring that every item meets our strict quality standards.

We understand that shopping online can be overwhelming, which is why we strive to provide a seamless and secure shopping experience for our customers. Our website is easy to navigate, and our customer support team is always ready to assist you with any questions or concerns you may have.

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